Choose a money limit
Decide the maximum amount you can comfortably afford to lose. Keep essential expenses and savings completely separate.
RESPONSIBLE PLAY
Keep entertainment in balance
Responsible play means making informed decisions about your time and money. Never treat gambling as a way to earn income or recover a loss. Only use money you can comfortably afford to lose, and stop if the experience is no longer enjoyable.
01
BEFORE YOU START
Create your personal play plan
Simple decisions made in advance can help you remain in control.
Choose a time limit
Set an end time before the session begins. Use an alarm and take regular breaks away from the screen.
Accept the outcome
Losses are possible. Never increase your spending or continue longer in an attempt to recover money already lost.
Check your mindset
Do not play when stressed, upset, tired or affected by alcohol or other substances. Decisions should remain clear and deliberate.
A healthy rule:
If it stops feeling like entertainment, it is time to stop.
02
PERSONAL CHECK-IN
Recognise the warning signs
One sign does not define you, but repeated patterns deserve attention.
0 selected
This private check stays on your device and is not submitted.
Select any statements that feel familiar. If you are concerned at any point, consider taking a break and speaking with a support service.
03
TAKE CONTROL
Tools that can help
Choose the level of support that suits your situation.
Spending limits
Set a fixed amount before playing and do not increase it because of a loss or a temporary change in mood.
Time reminders
Use device alarms to keep track of session length and schedule meaningful breaks away from the platform.
Cooling-off period
A temporary break can give you space to reset. Contact AUIUM support to ask which account restriction options are available.
Self-exclusion
If you want a longer restriction, contact AUIUM support and consider external self-exclusion services that apply in your location.
Need to restrict your AUIUM account?
Contact support and clearly request a cooling-off period or self-exclusion.
Contact AUIUM support →
04
COMMON QUESTIONS
Responsible play guidance
Clear answers about limits, breaks and supporting someone else.
Take a break whenever you exceed a planned limit, feel frustrated,
start chasing a loss, lose track of time or find that play is
affecting your mood. You do not need to wait for a serious problem.
No outcome is guaranteed. Continuing or increasing spending to
recover previous losses can cause further harm. Treat spent money
as the cost of entertainment and stop at your original limit.
A break or cooling-off period is a temporary pause. Self-exclusion
is a stronger restriction for a chosen period or, depending on the
service, permanently. Ask support to explain the available options
and what happens to your account during the restriction.
Choose a calm time, listen without judgement and focus on specific
changes you have noticed. Encourage professional support, but avoid
lending money or taking over debts. Support services can also advise
family members and friends.
CONFIDENTIAL HELP
You do not have to manage it alone
Independent support is available for people who gamble and for anyone affected by someone else's gambling.
Gambling Help Online
Free and confidential phone, chat and online support across Australia.
Call 1800 858 858 Visit Gambling Help Online →BetStop
Australia's free national register for self-exclusion from licensed Australian online and phone wagering providers.
Visit BetStop →Lifeline Australia
If you feel overwhelmed or unsafe, Lifeline provides crisis support 24 hours a day.
Call 13 11 14 Crisis chat →
Immediate danger:
Call Triple Zero (000) if you or someone else is in immediate danger.